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US Electrification
Post-Sales / Technical Support
For Warranty and Out-of-Warranty Service
Industrial Solutions
Pre/Post-Sales Technical Support
Critical Power

Including automatic transfer switches (ATS), surge protection devices (SPD), uninterruptible power supplies (UPS), paralleling switchgear

 

Phone: 1-800-637-1738 or 1-773-299-6600
Email: us-el.criticalpower@abb.com

UPS Service Hotline:  800-292-3739

 

Installation Products

Including cable protective systems, connectivity & grounding, premier fastening & floor boxes, essential fastenings & metal framing, boxes & fitttings.

 

ABB Brand Products: 1-888-385-1221 | eppc.support@us.abb.com

T&B Brand Products: 1-888-862-3289 | us-iptechsupport@abb.com

 

 

Electrical Protection, Distribution and Control

Including switchgear, switchboards, panelboards, busway, circuit breakers, transformers, general purpose controls.


Post-Sales Support and Returns:
For post-sales support and returns, call1-888-437-3765, 1-800-637-1738 (ATS). 
Website: empower.abb.com

 

Pre-Sale Technical Support:
For presales support, product identification, competitive crosses and obsolete product alternatives call:
1-888-385-1221 Option 1, or email.

 

Field Service:
For field service, call:
1-888-434-7378 (US)
1-540-378-3280 (Int'l)
 

 

 

Warranty Service and Out-Of-Warranty Service: 
Product Warranty Service Out-of-Warranty Service
Busway
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Capacitors, Industrial
888-434-7378
540-378-3280 Int'l
888-434-7378
540-378-3280 Int'l
Circuit Breakers
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Control Relays & Contactors
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Disconnects, Fusible/ Non Fusible
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Drives
888-434-7378
540-378-3280 Int'l
888-434-7378
540-378-3280 Int'l
Load Centers
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Manual Switches
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Meters - Utility Revenue 603-749-8459 603-749-8459
Motor Control Centers
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Overload Relays
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Panelboards
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Pump Panels
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Pushbuttons
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Starters
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Switchboards
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Switches. Safety
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Switchgear
888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l

Terminal Blocks & Boards

888-437-3765 U.S.
225-666-3839 Int'l
888-434-7378
540-378-3280 Int'l
Transformers, General Purpose 308-683-3618
888-434-7378
540-378-3280 Int'l
Transformer, Pad Mount 800-437-7653
888-434-7378
540-378-3280 Int'l
Transformer, Pole Type 800-437-7653
888-434-7378
540-378-3280 Int'l
Transformer, Power 800-437-7653
888-434-7378
540-378-3280 Int'l
 
 

 

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