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US Electrification
ABB Emergency Response
Here to lend a helping hand
GE Industrial Solutions
ABB Emergency Response



This page was created to provide easy and quick access to reference materials about coping with electrical product issues during natural disasters and provide other resources for assistance.


When there is an emergency, we will pull together an emergency response team of people prepared to work around the clock to serve you. The program includes the following elements: 


  • In addition to your local sales representatives, our Customer Service team has the capability to help. Call 1-800-431-7867 anytime. 
  • We will review inventory levels on key component items to ensure sufficient stock for expedited deliveries.


-  Where to Buy
-  ABB Energy Engineering Services Disaster Recovery

When you need help fast, one call puts you in touch with over 2000 field resources ready to serve you. ABB provides comprehensive service solutions for your power, automation, and drives and controls systems.


Product References
GE Product Information  

​We hope that these combined efforts will help earn your confidence that you can count on ABB.


Need Help?


We have someone available to talk with you 



For technical support, call: 



For field service, call:




Other Resources


Evaluating Water-Damaged Equipment
A NEMA (National Electrical Manufacturers Association) reference document


Protect Yourself from Electrical Hazards After a Disaster A CDC (Center for Disease Control) reference document


Guidelines for Handling Water-Damaged Electrical Equipment


Panel Maintenance Guide


Switchboard Panel Maintenance



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