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US Electrification
ABB Emergency Response
Here to lend a helping hand
GE Industrial Solutions
ABB Emergency Response
To those impacted by Hurricane Laura, Sally and Delta:

First let us say our thoughts and prayers are with you and your families as you work to recover from these events. We stand with you and ready to help in any way that we can.

This site provides easy and quick access to reference materials for coping with electrical product issues during natural disasters and ABB resources for assistance.

We have a broad team, locally and across the US prepared to help 24/7 with the recovery efforts including:
 
  • In addition to your local sales representatives, our ABB Gear Customer Service Team has set up capability to answer calls 24x7 and has added a “natural disaster” prompt that will direct impacted callers to a dedicated team.
     
  • We are closely monitoring production and inventory levels on key component items for your region to ensure sufficient stock for expedited deliveries.
 
Sales Contacts - Hurricane Laura and Delta
-  Sales Contacts - Hurricane Sally
-  Where to Buy
-  ABB Electrification Services Disaster Recovery
-  ABB Emergency Services


 

When you need help fast, one call puts you in touch with over 2000 field resources ready to serve. ABB provides comprehensive service solutions for your power, automation, and drives and controls systems.
 
Product References
FAQs
- ABB Product Information

We hope these combined efforts will help earn your confidence that you can count on ABB.

 

Need Help?

 

We have someone available to talk with you 

1-800-431-7867

 

For technical support, call: 

1-888-437-3765

 

For field service, call:

1-888-434-7378 (US)
1-540-387-8617 (Int'l)

 

 

Other Resources

 

NEMA Storm Recovery Toolkit

 

Evaluating Water-Damaged Equipment
A NEMA (National Electrical Manufacturers Association) reference document

 

Protect Yourself from Electrical Hazards After a Disaster A CDC (Center for Disease Control) reference document

 

Guidelines for Handling Water-Damaged Electrical Equipment

 

Panel Maintenance Guide

 

Switchboard Panel Maintenance

 

 

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