Post Sales Service Warranty
Critical Power
Including automatic transfer switches (ATS), surge protection devices (SPD), uninterruptible power supplies (UPS), paralleling switchgear
Phone: 1-800-637-1738 or 1-773-299-6600
Email: us-el.criticalpower@abb.com
UPS Service Hotline: 800-292-3739
Installation Products
Including cable protective systems, connectivity & grounding, premier fastening & floor boxes, essential fastenings & metal framing, boxes & fittings.
T&B Brand Products: 1-888-862-3289 | us-iptechsupport@abb.com
Protection, Distribution & Control
Including switchgear, switchboards, panelboards, busway, circuit breakers, transformers, general purpose controls.
Post Sales Service Warranty:
For post sales service warranty, call: 1-888-437-3765, 1-800-637-1738 (ATS).
Website: empower.abb.com
Field Service:
For field service, call:
1-888-434-7378 (US)
1-540-378-3280 (Int'l)
Warranty Service & Out-Of-Warranty Service
| Product | Warranty Service | Out-of-Warranty Service |
|---|---|---|
| Busway |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Capacitors, Industrial |
888-434-7378
540-378-3280 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Circuit Breakers |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Control Relays & Contactors |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Disconnects, Fusible/ Non Fusible |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Drives |
888-434-7378
540-378-3280 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Load Centers |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Manual Switches |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Meters - Utility Revenue | 603-749-8459 | 603-749-8459 |
| Motor Control Centers |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Overload Relays |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Panelboards |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Pump Panels |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Pushbuttons |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Starters |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Switchboards |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Switches. Safety |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Switchgear |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
|
Terminal Blocks & Boards |
888-437-3765 U.S.
225-666-3839 Int'l
|
888-434-7378
540-378-3280 Int'l
|
| Transformers, General Purpose | 308-683-3618 |
888-434-7378
540-378-3280 Int'l
|
| Transformer, Pad Mount | 800-437-7653 |
888-434-7378
540-378-3280 Int'l
|
| Transformer, Pole Type | 800-437-7653 |
888-434-7378
540-378-3280 Int'l
|
| Transformer, Power | 800-437-7653 |
888-434-7378
540-378-3280 Int'l
|